Delivery Information

At HowToPay, we strive to ensure that your POS products are delivered quickly, securely, and in perfect condition.

Shipping Methods
We deliver using reliable courier and logistics partners, selected based on your location and preferred delivery timeframes.

Processing and Dispatch Times
Orders are typically processed within 1–2 business days. Once your order is dispatched, you will receive a tracking number via email or SMS.

Estimated Delivery Times

• Metro Areas: 2–5 business days
• Regional Areas: 3–7 business days
• Remote Areas: 5–10 business days

Please note: Delivery times may vary due to public holidays, high-demand periods, or courier delays.

Order Confirmation & Tracking
After your purchase, you will receive:

• An order confirmation email
• A shipping confirmation with your tracking details

You can also track your order anytime by logging into your account at shop.howtopay.com.

Shipping Locations
We currently ship to all locations within Australia and Thailand. For deliveries outside these regions, please contact us at [email protected] to discuss international shipping options.

Undeliverable Packages
In cases where a package is undeliverable (due to incorrect address, no one available to receive, etc.), we will contact you to arrange re-delivery. Additional shipping fees may apply.

Returns & Exchanges
If your item is defective, damaged in transit, or not as described, please contact our support team within 7 days of receiving your order.

Need Help?
Our support team is available 24/7 to assist with order tracking, shipping updates, or any delivery-related concerns.

Email us: [email protected]